![]() ![]() Any speed lower than 3Mbps may cause the connections to be too slow to ensure a constant stable connection with your computer. Test your internet connection speed using a service such as, and confirm that you have at least 3Mbps of upload & download speed.During the connection process, you will be required to install “ Logmein Rescue” software which will put you in contact with your proctor. ![]() If you are using a work computer or a computer with restricted access, ensure that you can install third-party software.Your ID can easily be seen & read by holding it up in front of the webcam, and you can clearly be heard through your microphone. Test your microphone and webcam using a program like Skype.Confirm your computer passes the Automated System Check-in Appendix D of the OERS User Guide.Chromebook and Lenovo OS are not supported by ProctorU.You can check and activate your license online. Microsoft Windows users: You must have a licensed Microsoft Windows Operating system.There is no need to sign in or create an account at this stage, as it will automatically be taken care of on the day of the exam. Download and install Guardian Browser on your personal computer.Confirm that you are able to log in to your IATA account keep your username and password in a safe location, readily available on the day of the exam.To update your name or birthdate, please log a case through the IATA Customer Portal and provide a scanned copy of your Passport or Government ID. Update your details: Please update your full address, including the postal code in your IATA Customer Portal Profile. Please also ensure that your name is spelled in Roman characters as displayed in your Passport or Government ID and that your birthdate is correctly formatted.Practice “Part 1 – Before the start of your exam: Connect to your IATA Training account” of the user guide.Attempt the Tutorial Exam to ensure that you are comfortable with the platform.Ensure you are registered for your exam, and review the date and time of your exam before the registration deadline:.Passports are recommended for a quicker and smoother authentication process. Review the ID requirements in Appendix B.Review the list of allowable materials in Appendix C and prepare your materials ahead of time.Read and familiarize yourself with the latest IATA Training Academic Integrity Policy. ![]()
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